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How to uninstall existing antivirus software

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Malware and antivirus software

How to uninstall existing antivirus software

請選擇語言 / Please select the language中文 | English

First of all, locate the {Global Product ID} in the registry, the path is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*

The following command allows you to remove the software quietly and restart once its done.
MsiExec.exe /x {Global Product ID} /qn /forcerestart

Take Symantec Antivirus Clientas example,its {Global Product ID} is {33CFCF98-F8D6-4549-B469-6F4295676D83}

Command example:
MsiExec.exe /x {33CFCF98-F8D6-4549-B469-6F4295676D83} /qn /forcerestart

ESET Enterprise user could excute the removal command thru the ESET Remote Administrtor:
a)    Create their own script into a batch file.

b)    In the ESET Remote Administrato, create the install package 。Press ”Remote Install”→”Packages”

c)    Select ”Custom package” in ”Installation Packages Editor” →”Type”.

d)    Press”Add”。



e)    Press”Add File”and select the Batch file
f)    Press”Create” &”Save as” to create package。



Administrator could remotely execute the package by “Push Install”.

Manufacturer Removing Tool Contact Number
Kaspersky Kaspersky 5.0 Kaspersky 6.0 (852) 3529 1902
Symantec/ Norton Norton (852) 2598 1234
Trend Micro Trend Micro (852) 2612 0099
McAfee McAfee 800-968-033
F-Secure F-Secure  
Avast Avast  
AVG AVG  
BitDefender BitDefender  
Panda Panda  

Malware and antivirus software

How to uninstall existing antivirus software

請選擇語言 / Please select the language中文 | English

First of all, locate the {Global Product ID} in the registry, the path is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*

The following command allows you to remove the software quietly and restart once its done.
MsiExec.exe /x {Global Product ID} /qn /forcerestart

Take Symantec Antivirus Clientas example,its {Global Product ID} is {33CFCF98-F8D6-4549-B469-6F4295676D83}

Command example:
MsiExec.exe /x {33CFCF98-F8D6-4549-B469-6F4295676D83} /qn /forcerestart

ESET Enterprise user could excute the removal command thru the ESET Remote Administrtor:
a)    Create their own script into a batch file.

b)    In the ESET Remote Administrato, create the install package 。Press ”Remote Install”→”Packages”

c)    Select ”Custom package” in ”Installation Packages Editor” →”Type”.

d)    Press”Add”。



e)    Press”Add File”and select the Batch file
f)    Press”Create” &”Save as” to create package。



Administrator could remotely execute the package by “Push Install”.

Manufacturer Removing Tool Contact Number
Kaspersky Kaspersky 5.0 Kaspersky 6.0 (852) 3529 1902
Symantec/ Norton Norton (852) 2598 1234
Trend Micro Trend Micro (852) 2612 0099
McAfee McAfee 800-968-033
F-Secure F-Secure  
Avast Avast  
AVG AVG  
BitDefender BitDefender  
Panda Panda  

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